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Patient Info Request an appointment

Although proceeding with orthodontic treatment is a big decision, we will ensure that you are completely informed so that you can make the right decision, without being pressured into any commitment with us.

When you arrive, a team member will provide a tour of our rooms so you can familiarise yourself with our practice. You will also meet your treatment co-ordinator who will guide you through the logistics of orthodontic treatment.

An examination will be conducted and depending on your individual scenario, the orthodontist may request to have diagnostic records taken which can include photographs, x-rays and possible impressions.


Your teeth may feel a little uncomfortable

From time to time you may experience mild tenderness with your teeth during the first few days after you start treatment and following subsequent adjustment visits. This tenderness is caused by the light pressure being placed on your teeth and will decrease with time. We recommend that you take what you would normally use for a headache as this will help keep you comfortable – paracetamol or ibuprofen usually works best. Softer foods such as pasta, eggs, mashed potatoes, rice and soups are great as this doesn’t put too much pressure on your braces. Try to avoid foods like crusty breads, tough meats and raw vegetables until the tenderness has gone.

Your braces are rubbing…

When we first fit your braces or orthodontic appliance you may find that it may rub the lips, cheeks, and tongue and cause irritation. You can put comfort wax on the braces to reduce the soreness. With time, the inside of your mouth will become used to the presence of the braces.


To avoid appliance breakages and to help keep your treatment on track follow these two simple pieces of advice.

  1. Nearly all soft drinks, sports drinks, energy drinks and juices contain large amounts of sugars and acids and are extremely harmful to teeth. These should only be consumed occasionally to avoid decay and permanent marks on your enamel.
  2. Avoid eating really sticky or hard foods during your orthodontic treatment as these can damage your braces and orthodontic appliances. This can cause inconvenience for you and also lengthen your time in treatment.

Foods to avoid

  1. Nuts (and anything with nuts in it, such as muesli bars)
  2. Hard chips (especially corn chips like dorritos and CC’s)
  3. Hard lollies (candy, toffee, boiled lollies)
  4. Sticky or chewy lollies (minties, gummy lollies)
  5. Whole apples and carrots (cut into smaller pieces)
  6. Coke and sports drinks
  7. Chocolate bars
  8. Ice cubes
  9. Popcorn
  10. Pencils/Pen lids

Toothbrushing and Oral Hygiene

Correct tooth brushing can be a little more difficult with braces in your mouth, but with a bit of practice and patience it becomes a lot easier. It is especially important to clean well during your orthodontic treatment because food and plaque left around the braces can cause permanent white marks on the enamel, swollen/bleeding gums or even tooth decay. We will show you the correct and most efficient techniques to help you maintain a healthy smile throughout your treatment.

Seeing Your Dentist

A regular six monthly dental checkup with your dentist is important when you are having orthodontic treatment. Your smile is at its best when your teeth and gums are healthy and clean. Your dentist is there to help and guide you in looking after your teeth and smile for the long-term.


Elastic bands help the upper and lower teeth match together. These will help fix your bite.  We will show you how to wear your elastics and advise you on when to wear them. Your full cooperation to elastic wear is necessary and vital to getting the best result for you in the shortest possible time.

After Treatment – Retainers

At the completion of your orthodontic treatment you will require retainers to be inserted and sometimes a bonded wire onto your lower teeth. Eruption of other teeth, facial growth and age-related changes, and pressure from tongues, lips and cheeks are some of the factors that can push teeth around. To maintain your new smile after braces are removed, it is vital to wear your retainers. Retainers help to keep the teeth aligned for the long term.

Don’t forget to clean them, just like your teeth. All of our patients will start off wearing their retainers full time including during sleep. If all goes well, you will then gradually wear them less and less. Eventually retainers will be worn as little as a few hours per week or not at all.


We believe in the importance of encouraging and motivating our patients and rewarding activities that enable great results.

We’ve outlined four key areas where you can get Rewards points.